At Navlink Logistic, we are committed to maintaining a secure, transparent, and reliable shipping process for all clients and partners. To ensure the safety of every shipment and to provide full protection during transit, our company operates under a mandatory shipping insurance policy for all outgoing packages.

Mandatory Insurance Before Shipment

As part of our operational and security procedures, no package can be shipped or dispatched without an active shipping insurance coverage. This requirement applies to all shipments handled through our agency, regardless of the destination or type of goods being transported.

The insurance fee is a protective measure designed to safeguard both the sender and the recipient. It ensures that the shipment is officially registered, monitored, and covered against potential risks that may occur during transportation.

This insurance coverage protects the shipment from situations such as:
• Loss of package during transit
• Damage caused during handling or transportation
• Unexpected logistics or transit complications
• Storage or transfer risks while moving through shipping checkpoints
• Other unforeseen incidents that may affect delivery

Once the insurance has been processed and confirmed, the shipment will be cleared for dispatch and moved into the delivery schedule without delay.

Fully Refundable Insurance Guarantee

At Navlink Logistic, we believe in fairness and customer confidence. For this reason, the shipping insurance fee is fully refundable after the successful delivery of the package.

This insurance payment functions as a temporary security deposit rather than a permanent shipping charge. After the shipment has been delivered and confirmed at the destination address, the full insurance amount will be refunded back to the same sending address or payment source used during the transaction.

The refund process is initiated once:
• The package has been successfully delivered
• Delivery confirmation has been recorded in our system
• Shipment documentation has been verified by our logistics department

This process ensures transparency and provides reassurance to clients that their funds are secure throughout the shipping process.